The work, in our customers’ words

“They ran a real load calculation instead of quoting off square footage over the phone. The heat pump they sized runs quieter than the furnace it replaced and our January bill dropped noticeably. Crew kept the site clean, walked us through the thermostat, and the permit was finaled without us chasing anyone.”

“Straight answers from the first visit. No scare tactics about our old furnace, just the numbers, three options, and what each would actually do. Install took one day, they hauled everything away, and the inspector signed off first visit.”

“Our 1960s house has no ducts, and every other bid wanted to tear up the ceilings. IDB proposed a three-zone ductless layout that heats the whole main floor and the bonus room. Lines are tucked so cleanly you barely notice them from the street.”

“We wanted off gas entirely. They coordinated the panel work, capped the line, handled the permits, and registered the rebate paperwork. It was the least stressful contractor experience we have had in fifteen years of owning this house.”

“The estimator measured every room and checked the ducts in the crawlspace before giving a price. The number they quoted is the number we paid. System was commissioned properly with a written startup sheet, which I had never seen from a contractor before.”

“Furnace died on a Friday in December. They had us running the following week, pulled the permit same day, and the crew laid down floor protection from the door to the garage. Fair price, zero drama.”

“I run TI projects across South King County and mechanical subs are usually my schedule risk. IDB hit every date, coordinated cleanly with my electrician, and their closeout package was complete the first time. They are on my short list now.”

“They installed a VRF system across two floors of occupied office space, working nights and weekends so our tenants never lost service. Communication was constant and the punch list was closed in one pass.”

“Did my detached shop and the house in one project. They explained exactly why the shop needed a different head than the bedrooms instead of just selling me the same unit twice. Everything works exactly like they said it would.”

“Replaced our aging exhaust fans and added make-up air without stopping production. Their foreman ran a tight, safe job around our forklift traffic and finished a day early. The building finally breathes right in summer.”